Moan, moan, moan, moan, moan

So why start a blog - so I can let off steam and have a moan. I could write to the press but it wouldn't be published or if published no one would care and nothing would change. I could write to the culprits or their managers but that takes time and has little effect, so after one recent weekend of disasters I thought now is the time to write a blog and get it off my chest.

On a recent journey from Scotland to Heathrow and return here's my list of culprits:

BAA Glasgow Security Staff - particularly the yellow tee-shirted woman who barked at us because she thought we were going the wrong way; Rude and unnecessarily offensive.

BAA Glasgow Baggage Handlers - who, with two hours to spare, failed to get our clearly marked bag from one flight to the next.

National Express and Heathrow Hotels - for providing a boneshaker of a bus to take people to their hotels rather than a courtesy bus and charging £4 per person each way for journeys of less than a mile.

Holiday Inn, Heathrow - for refusing to serve single measures of spirits, only doubles.

Heathrow Express - for being the most expensive railway per mile in the World.

Heathrow Taxi Drivers - for not wanting to accept short journeys and being rude and discourteous.

BA Lost Baggage Personnel or their Couriers - for failing to delay delivery of our found bag when requested.

Holiday Inn Glasgow - for their A la Carte Menu and the most abysmal grilled sirloin steak ever plus half a tomato, one mushroom, 2 onion rings and loads-a-chips.


So BAA Glasgow security personnel, BAA Glasgow Baggage Handlers, BA Baggage Recovery Personnel or their Couriers, Heathrow Taxi Drivers, National Express and Heathrow Hotels in general, Heathrow Express, Holiday Inn Heathrow, and Holiday Inn Glasgow all failed to provide us with a decent, friendly and efficient service in unexceptional circumstances. I can't be bothered to write to them all.